School staff support

Troubleshooting

• Parent cannot see all their children in Milk
• New users missing from Milk
• New staff not showing in 'New users'

Working with 'Groups'

• Creating and using custom Groups in Milk

Milk user management

• Upgrading Teacher to Administrator access
• Distributing Milk logins to staff, students and parents
• Activating new users in Milk
• Hiding personal student email addresses

Homework management

• Getting the most out of homework analytics
• Homework analytics dashboard
• How to download a homework report
• Recycle (clone) past homework tasks for a different class
• Scheduling homework: set now, but post later
• Setting homework for multiple classes

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Tips for administrators

• Timetable sessions in SIMS vs Milk