School staff support

Inbound/outbound communication log

• Communication log feature

Assessment Data

• Instructions on how to display Assessment data in Milk

Troubleshooting

• Parent cannot see all their children in Milk
• New users missing from Milk
• New staff not showing in 'New users'

Sending/receiving Messages

• Push notification and homework release times?
• Creating and using custom Groups in Milk

Milk user management

• Target parents who have not logged in to Milk yet
• Upgrading Teacher to Administrator access
• Distributing Milk logins to staff, students and parents
• Activating new users in Milk
• Hiding personal student email addresses

Homework management

• Archiving homework tasks
• Getting the most out of homework analytics
• Giving student feedback on homework
• Homework analytics dashboard
• How to download a homework report
• Receiving homework files in Milk

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Tips for administrators

• How to set term dates in Milk and why it's important
• Timetable sessions in SIMS vs Milk